After an exciting phase of growth and diversity here at CMR, we are proud to announce our latest proposition – CMR Recruitment Project Outsourcing (RPO):

RPO offers our clients the following benefits:

  • Reduced direct and indirect financial costs due to bespoke, end to end Managed Services
  • Sector expertise and access to the most talented candidates in the marketplace
  • A highly experienced Account Management Team that ensures a best in class recruitment process and exceptional Candidate and Client care

We have completed on some really rewarding projects recently in the following areas:

  • Customer Relations, Complaints, Redress and Remediation
  • Operational Change and Transformation
  • Claims
  • Collections
  • Know Your Customer (KYC), Anti Money laundering (AML) and Fraud
  • Multilingual Talent

Our Head of RPO, Katie May, works closely with your key stakeholders and HR Team to tailor the solution to fit your specific recruitment project needs. As part of this end to end managed service, our dedicated RPO Team can provide Permanent, Interim and Temporary talent across the UK and Europe.

We cover these specialist skills from entry (e.g. Contact Centre Advisor, Casehandler) through to Head of and Director level positions.

In addition to typical recruitment activity such as this we can also offer on-site departmental, functional and team level Health checks, talent pool analysis, salary benchmarking, payroll and outplacement services.

For additional information, including track record, testimonials and case studies, please contact Katie May on 07557 058849 or email