Customer Management Resourcing (CMR) are proud to announce our latest Resource Planning & Analytics partnership with Inspire Customer Contact Partnership!

CMR have teamed up with Steve Woosey & David Davies at ICCP to offer our clients not only a specialised Planning & Analytics recruitment service but an expert consultancy approach headed up by Industry leaders within the Planning & Analytics space, David & Steve.

Our very own Jamie Irvine is stepping into a new role whereby he will head up this division on behalf of CMR. Jamie has built up a very credible reputation within the contact centre industry, specifically a track record delivering within Planning/WFM, MI, Analytics, Insight & BI and has an awesome network within this space.

Please contact Jamie on for more details, it’s gonna be a great 2020!