B2b/B2C Encashment Specialist with native level German
Job Overview
Role: B2B/ B2C Encashments with High- Native level of German
Industry: Shared Service Center
Location: Oeiras (Lisboa) Portugal
Key Languages: High: Native level of German fluent level of English
Your New Company:
We are looking people like you!!
Would you like to join in an important international service company, who offers excellent service worldwide in more than 140 countries.
Our client is in the beautiful city of Oeiras – Portugal since 2014. They handle and provide mainly financial services to the entire European group to harmonize and optimize their financial processes.
If you have a high – Native level of German + fluent level of English, motivation, you like dealing with customers and you have a good level of written skills, this opportunity to work in a company well known all over the world, is for you.
Resposabilities
The Consumer and Corporate and collection provider:
- Written and Telepgone correspondence with internals as Lawyers, customer and debt collection service providers
- Maintain an accurate record of all chasing
- Ensure the debt collections strategy is being followed and running
- Preparation and checking of customers before handing over the debt collection service providers as well as their handover to the debt collection service provider
- Processing of all incoming payments from debt collection service providers
- Booking and controlling of bad debts
- Monitoring, checking and clarification of outstanding receivables and payment differences
- Monitoring, checking and clarification of outstanding receivables and payment differences
- Maintenance and creation of various statistics
- Ensure a good relationship with the Debt Collections agency
- Ensure a good relationship with all internal Departements
Key Skills:
- Excellent telephone manner
- Native German
- Outgoing and confident individual who is able to operate at all levels
- Calm under pressure
- Strong negotiation skills
- Good decision making skills
- This position will suit an individual who is driven by results and targets
- Excel intermediate skills
What’s in it for you:
-Competitive remuneration package : 900 euros per month + meal vouchers (7,63€/ each working days) + 300€ monthly bonus of languages.
– Free day of your birthday.
-Other social benefits as discounts for the gym, poEnsure a good relationship with the Debt Collections agencyssibility to attend Language courses, free coffee and tea, daily fruits, team activities, summer parties, employee discounts
-A 40-hour-week. working Monday to Friday between 8 – 17 (no weekends)
– Contrato a termo certo
– Training period full paid
-A modern, bright, newly renovated office with a central location in Oeiras (Currently, due to the pandemic situation they are working from home)
-A challenging and international work environment in a globally operating company